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Shipping policy

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At Dragons Back P.L.E.M.C, ("we," "our," or "us") aim to ensure that your order is delivered promptly and securely. This Shipping Policy outlines the shipping methods, costs, timeframes, and other important details.

Shipping Locations

We ship to the following regions:

  • United States, Canada

  • If you are a Punisher we will ship anywhere

Processing Times

  1. Orders are processed within 1-3 business days after payment is confirmed.

  2. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Costs

  1. We offer the following shipping options:

    • United States Postal Service (USPS): Cost may verry and can take up to 5–7 business days

  2. Shipping fees are calculated at checkout based on the selected shipping method and destination.

Free Shipping

We offer free shipping on most of our items but not all. Shipping cost may be included depending on the item.

International Shipping

  1. For orders shipped outside of the United States, additional fees such as customs duties, taxes, and tariffs may apply. These charges are the responsibility of the customer.

  2. Delivery times for international shipments may vary depending on the destination.

Lost or Damaged Packages

  1. If your package is lost or damaged during transit, please contact us at dbplemc@gmail.com.

  2. We will work with the shipping carrier to resolve the issue and provide a replacement or refund where applicable.

Delivery Issues

  1. Customers are responsible for providing accurate shipping addresses. Dragons Back P.L.E.M.C is not responsible for orders shipped to incorrect addresses provided by the customer.

  2. If an order is returned to us due to an incorrect address, we may charge additional shipping fees to resend it.

Order Tracking

  1. Once your order ships, you will receive a confirmation email with a tracking number to monitor your shipment.

  2. Tracking updates may take up to 24 - 72 hours to reflect on the carrier's website.

Delays

While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather, carrier issues, or customs processing. We appreciate your patience in such cases.

Contact Us

If you have any questions or concerns about shipping, please reach out to us at dbplemc@gmail.com. We’re here to help!

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